Privacy policy

Last updated: September 2025

1. Company details

Green Business is the trading name of Green Small Business Ltd, a company registered in England and Wales. Registration number: 13956788. Registered office: Suite 9, Unit 1 Meadowbank Business Park, Shap Road, Kendal LA9 6NY.

2. Introduction

Green Business ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website, engage with our services, complete surveys, register for webinars, or contact us.

We are the data controller responsible for your personal information under UK data protection laws.

3. Data protection officer

Data Protection Officer: Tim Maiden
Email: tim@green.business

4. What data we collect

We collect and process the following types of personal data:

  • Name, business email, business name
  • Business address (customers only)
  • Business phone number (customers only)
  • Views on quality of services provided by Green Business (satisfaction survey respondents only)
  • Information on business activity & operational practices (all customers) & expenditure (carbon footprinting customers only)
  • IP address, browser type, device, and cookie tracking data
  • Your choices regarding marketing communications from us

5. How we use your data

We process personal data for the following purposes:

  • To respond to your enquiries or requests
  • To deliver our services (e.g. carbon footprinting, consultancy, webinars)
  • To send newsletters, marketing materials and relevant updates (where consent is given)
  • To collect survey insights to improve services
  • To manage event and webinar registrations
  • To analyse website usage and improve site performance
  • To comply with legal or regulatory obligations

Legal basis for processing includes:

  • Your consent
  • Performance of a contract or taking steps at your request
  • Our legitimate interests (such as improving services and running our business efficiently)
  • Compliance with legal obligations

6. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Analyse website traffic and user behaviour
  • Improve the performance and usability of our website

You can manage your cookie preferences via your browser settings. For more detail, please refer to our separate Cookie Policy.

7. Who we share your data with

We may share your data with:

  • Trusted service providers – including email marketing, webinar, survey, analytics, and hosting providers
  • Payment processors – where applicable
  • Regulators or legal authorities – where required by law

All third parties are required to respect your data and comply with data protection legislation. We do not sell your data.

8. International transfers

If your personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your rights.

9. Data retention

We only keep your data as long as necessary. Typical retention periods include:

  • Service and enquiry data – 3 years after last interaction
  • Survey responses and event registrations – 2 years
  • Marketing data – until you unsubscribe or request deletion

When data is no longer needed, we securely delete or anonymise it.

10. Your data rights

You have the following rights under the UK GDPR:

  • Right to access your personal data
  • Right to correct inaccurate or incomplete data
  • Right to request deletion of your data
  • Right to restrict or object to certain types of processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at tim@green.business.

11. Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

12. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new updated date.

13. Contact us

If you have any questions or concerns about how we use your personal data:

Green Business
Post: Suite 9, Unit 1 Meadowbank Business Park, Shap Road, Kendal LA9 6NY
Contact: Tim Maiden
Email: tim@green.business

You also have the right to contact the Information Commissioner's Office (ICO):
https://ico.org.uk | Tel: 0303 123 1113